How can we help today?
Foundation
Fundamental overview of WhatSnap's messaging infrastructure and how it differs from traditional providers.
Onboarding
Step-by-step guides to send your first message, from account setup to device connection.
Advanced Configuration
Deep dives into routing logic, switching lines, and handling complex messaging workflows.
Compliance
Detailed breakdown of carrier delivery rules, platform-specific limitations, and message routing logic.
Plans & Scale
Comprehensive guide to subscription tiers, device limits, and strategies for scaling messaging volume.
Troubleshooting
Diagnose and fix common issues with devices, messages, and connections.
Campaigns
Mass messaging, drip campaigns, and outreach strategies for effective communication.
Account
Manage your profile, billing information, and subscription settings.
Still need help?
Can't find what you're looking for? Our support team is here to help you get back on track.